How can I move my NumberBarn number to NumberGarage?

In this article:

Perhaps you've purchased a number from NumberBarn but have come to realize that you long for the advanced feature set that NumberGarage has to offer. That's great!

This article will explain how to move individual numbers or your whole account between NumberBarn and NumberGarage, how to navigate between your NumberBarn and NumberGarage accounts, how to understand NumberGarage's prices and billing, and how to get started with NumberGarage's new features.

How to move (a) number(s) between NumberBarn and NumberGarage

Note: These instructions apply whether you're moving from NumberBarn to NumberGarage or vice versa.

Option 1

• Log into your account and click on the "Numbers" tab in the top left corner.

• Click on the number you want to transfer to expand its options. (Note: If you want to transfer multiple numbers, just click on one for now.)
• Click to open the "Options" menu, then click "Transfer to NumberGarage" or "Transfer to NumberBarn".

• Scroll down to the "Ready to Get Started?" section.
  • If you are moving your number from NumberBarn to NumberGarage or vice versa for the first time, select, "Create a new NumberGarage account" or "Create a new NumberBarn account" from the drop-down menu. Otherwise, click, "Add to existing NumberGarage account" or "Add to existing NumberBarn account".
  • Select the number or numbers you want to transfer.
  • Click the orange "Convert My Numbers" button.

• In the pop-up window that asks, "Where do you want to go?", click "Where pigs fly..." to go to your new account or "Stay Here?" to stay on your current account.

Option 2

• Log into your account and click on the "Account" tab in the right corner.

• Scroll down to where it says "Convert Numbers to NumberGarage" or "Convert Numbers to NumberBarn" on the right side of the page and click "Learn More About Converting".

• Scroll down to the "Ready to Get Started?" section.
  • If you are moving your number from NumberBarn to NumberGarage or vice versa for the first time, select, "Create a new NumberGarage account" or "Create a new NumberBarn account" from the drop-down menu. Otherwise, click, "Add to existing NumberGarage account" or "Add to existing NumberBarn account".
  • Select the number or numbers you want to transfer.
  • Click the orange "Convert My Numbers" button.

• In the pop-up window that asks, "Where do you want to go?", click "Where pigs fly..." to go to your new account or "Stay Here?" to stay on your current account.

How to navigate between your NumberBarn and NumberGarage accounts

• Log into your account and hover over the "Account" tab in the right corner.

• Click "Switch Account" from the drop-down menu.

• Click on the top account to go to your NumberBarn account. Click on the bottom account to go to your NumberGarage account.

How to switch accounts once logged in

In the screenshots above, you will see the option to "Switch Account." After converting from NumberBarn to NumberGarage, you will have two accounts with the same email address. Click Switch Account to select the account you wish to log in to.

If you find that the accounts have the same name, you can go to "Profile" and click "Edit" next to "Account Information." Then enter a nickname in the "Business Name" field to make it easier to identify the accounts in the dropdown list.

How does billing work?

We can easily move your number(s) for you without any porting fees or interruptions to your service. You will be billed at your new (NumberGarage or NumberBarn) rate beginning with your next billing cycle. So if you just paid your Park plan fee yesterday, you won't have to pay your new NumberGarage rate until next month, even though you have access to all of NumberGarage's features right away.

Keep in mind that NumberGarage doesn't have multiple plans, but uses a la carte pricing instead.

Click here to learn more about NumberGarage pricing.

Welcome to NumberGarage

If this is your first time using NumberGarage, you may be a little confused about how to set up your call forwarding, voicemail, and other features. The following articles will help you get started:

• Call forwarding to a User
• Add/update my phone number's voicemail greeting
• How to access your NumberGarage voicemail transcriptions
• Understanding groups
• Understanding auto-attendant menus

Final consideration: Be sure to save your call history or text messages you want because they are tricky to recover once you make the switch.