Why am I getting an Invalid accountID error when I try to log into my new account?

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You recently registered and bought a new number, but now when you try to log in, you get an Invalid accountID error. What gives?

This happens when an account error prevents us from completing your purchase. Since we did not complete your order, your credit card was never charged for any of our services.

If you believe that your order was canceled in error, please contact customer support with the following information so we can have a manager take a closer look:

1. Billing address
2. Billing telephone number
3. Preferred contact phone number