If you are unable to send and receive SMS messages, it's always a good idea to double-check to make sure SMS is activated on your number. This article walks you through the process:
Note that for some numbers, SMS activation is almost instantaneous while Canada and Puerto Rico can take a few hours.
If you've gone through this process and SMS still isn't working, please reach out to our customer support with the following information:
- Your phone number
- Any error messages
- Toll free numbers are not eligible for SMS at this time.
- NumberBarn will NOT send text messages to an international phone number.
- NumberBarn will NOT accept text messages from an international phone number.
Really need toll-free text messaging? We do offer SMS on toll-free numbers through NumberGarage. Learn more.