From within your account:*
- Log in to your account
- Select Numbers from the navigation bar
- Select on your number
- Select the Voicemail/Messages tab
- Locate the audio player labeled My Voicemail Message
- Select Change
Options available:
- Upload an mp3 or wav file
- Record an outgoing message over your phone
Your outgoing message can be up to 2 minutes in length. Be sure to give this about 10 minutes for the new greeting to go into effect on your account.
*This only applies to numbers on one of our Forward plans. If your number is on the Park plan and you would like to upgrade your account in order to be able to receive voicemails, click on the following link to learn how: Change my plan
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