There are two ways to disable call forwarding and have calls to your number immediately route to voicemail when using the Forward or Unlimited plan.
Adjust your voicemail ring time
- Select Numbers
- Select on your number
- Select the Voicemail/Messages tab
Locate the setting for Ring my phone, then send calls to VM after. To the right of that label, select this option from the dropdown:
Immediately - This will send callers immediately to voicemail.
Save your changes.
Adjust your calls setting
From within the Numbers section of your account
- Go to the Calls tab
- Select Voicemail in the dropdown
- This will immediately send calls to voicemail.
Do you need help recording your voicemail greeting? Check out this article: