Add/update my phone number's voicemail greeting – NumberBarn

In this article:

You can customize your outgoing voicemail message by uploading an audio file, or by recording your new message directly over the phone.

From within your account:

Select Numbers from the navigation bar
Select your number
Select the Voicemail/Messages tab
Locate the audio player labeled My Voicemail Message
Click the Change button

Options available:

Upload an mp3 or wav file
How to record a greeting by phone
How to record a greeting from your computer

Your outgoing voicemail message can be up to 2 minutes in length.

My voicemail keeps reverting back to the default message.

If you are having trouble saving your custom greeting and ...

... you're recording them locally and uploading a file in your control panel, the audio file format may not be supported. Double-check if it is mp3 or wav.
... you're recording over the phone, try recording your greeting again and stay on the line until you receive confirmation it is saved.

You can also Contact Customer Support with your audio file and we will be happy to upload it for you.

Why do I see a message that says "Other feature settings are controlling voicemail function?

If you are seeing this message pictured below when going to your "Messages" tab. There's a good explanation for this.

Normally you would see a dropdown that appears as follows in a NumberBarn account:

The reason for this is that you are likely forwarding calls to a User or Group, and in this case, you need to configure your voicemail settings for that particular user. To do so in your NumberGarage account:

Mouse over Account
Click on Users
Click on the appropriate user and make the edits to their voicemail settings

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