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For a Phone Number
To have calls to your phone number immediately route to voicemail, follow these instructions:
- Login to your account
- Select Numbers
- Click on the number you wish to edit
- Click the dropdown next to Send all calls to a
- Select the Voicemail option
- Click Save Changes
All calls to your number will now route directly to your voicemail. This overrides any user settings you have configured for the number.
For a User
- Login to your account
- Select the Account icon from the navigation bar.
- Select Users from the dropdown menu
- Click on the user you wish to edit
- Click the dropdown next to Send all calls to a
- Select the Voicemail option
- Click Save
All calls forwarded to this user will now route directly to their voicemail.
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