Voicemail messages are stored on our server for 90 days. They are deleted from our server after that time.
You cannot delete a voicemail from your account prior to that timeframe.
We encourage you to use voicemail to email notifications and download/save the audio file to your computer if you wish to keep the file longer.
Voicemail > Voicemail Notifications
To receive voicemail notifications to your email address, login to your NumberGarage account. Then:
- Select Numbers from the navigation bar
- Select your number from the list
- Select the Voicemail & Text tab
- Enable Forward Text to Email
- Enter your email address(s) into the text fields
- Save your changes
Here's how to enable special mobile voicemail notifications, depending on your phone:
Add "email@example.com" as a VIP in Apple Mail. Instructions on this process can be found here. That way, when you receive an SMS email notification, a custom alert will display on your phone to let you know a message is waiting. Sounds can also be added.
Set up VIP notifications in the Email app to let you know when "firstname.lastname@example.org" has delivered a fresh SMS your way. Instructions on this process can be found here.
Create a VIP Label in Gmail to filter messages from "email@example.com" to your Inbox. You can also customize a sound to let you know a message is waiting. Detailed instructions on this process can be found here.
**Note we do not support voicemail transcription service at this time.