Voicemail Message Storage

Voicemail messages are stored on our server for 90 days. They are deleted from our server after that time. 

You cannot delete a voicemail from your account prior to that timeframe.

We encourage you to use voicemail to email notifications and download/save the audio file to your computer if you wish to keep the file longer.

Voicemail > Voicemail Notifications

To receive voicemail notifications to your email address, login to your NumberGarage account. Then:

• Select Numbers from the navigation bar
• Select your number from the list
• Select the Voicemail & Text tab
• Enable Forward Text to Email
• Enter your email address(s) into the text fields
• Save your changes

Here's how to enable special mobile voicemail notifications, depending on your phone:

iPhone Users

Add "voicemail@numbergarage.com" as a VIP in Apple Mail. Instructions on this process can be found here. That way, when you receive an SMS email notification, a custom alert will display on your phone to let you know a message is waiting. Sounds can also be added.

Android Users

Set up VIP notifications in the Email app to let you know when "voicemail@numbergarage.com" has delivered a fresh SMS your way. Instructions on this process can be found here.

Gmail Users

Create a VIP Label in Gmail to filter messages from "voicemail@numbergarage.com" to your Inbox. You can also customize a sound to let you know a message is waiting. Detailed instructions on this process can be found here.

**Note we do not support voicemail transcription service at this time.