Can I change the CallerID name (CNAM) for my phone number?

CallerID, also known as CNAM, is a feature that isn't configurable from within your account, but it may be supported depending on the underlying carrier of your phone number with NumberBarn. A CNAM is essentially a 15-character name that may display when you call other numbers from that number.

If you need the CNAM updated for a specific number, please contact our customer support team and we can determine if this can be updated for your number.

Your CNAM can be a mixture of letters, numbers, and spaces totaling a maximum of 15 characters. Be sure to include the CNAM value you want for your number when you contact support.

CNAM for Toll Free Numbers

Please note that CNAM does not exist on toll free numbers. Why? As you may know, toll free numbers were originally used for inbound calling only and not to be called from. Because of this, a CNAM or callerID system does not exist for them.

When placing an outbound call from a toll free number, the CallerID name will typically display as 'TOLL FREE NUM'.