We do not have an in-house answering service, nor do we offer outsourcing services of any kind to answer your calls for you. That said, we know that many businesses want to have humans answer their phones at all hours of the day. A BPO (business process outsourcing) service of some kind is a great option in this case.
We'd love to understand your need and refer you to 2-3 good vendors to choose from. Contact us and let us know what you're looking for and we'd be happy to dialog more with you.
Some information that would help us better understand your need includes:
- Estimated call volume per month in minutes
- Type of work you're looking to outsource (are you looking for basic answering service or customer service?)
- What languages are you looking for? (English, Spanish, etc)