$1 outbound SMS activated P2P — still Send error. Anyone gotten support attention?
Signed up for the $1/mo text add-on on (979) 484-6939. Got the activation letter. Inbound works. Outbound in the NumberBarn app still fails with Send error.
Ticket 1375274 is open. Support suggested sign-out / sign-in — still broken.
Does anyone know a fix, or how to get this in front of someone who can give an ETA? I need outbound for a personal line. Not looking at String / 10DLC — this is P2P.
-
Neo Thanks so much for bringing this to our attention! I was able to find your ticket and have responded to it, but wanted to make sure you have a response here as well.
That error usually means our app is not registering that you are logged into it correctly. I recommend the following:
Uninstall the App
Restart your phone
Then reinstall the App and log in
I ask for you to restart your phone in between so that the app and phone can dump any old cache and data before you reinstall a brand new app from the App store or the Google Play store. That should alleviate the issue.
0
Please sign in to leave a comment.
Comments
1 comment