If you are unable to receive SMS messages, it's always a good idea to double-check to make sure SMS is activated on your number. This article walks you through the process:
Note that for some numbers, SMS activation is almost instantaneous while Canada and Puerto Rico can take a few hours.
Having trouble receiving texts after porting your number away? This article has tips to help:
My number ported away from NumberBarn but calling and or SMS isn't working with my new carrier
Keep in mind: NumberBarn texts won't show up in your native messaging app on your phone. Instead, you can receive texts from our mobile apps and from the Messages tab on the NumberBarn website.
If problems persist, please reach out to our customer support with the following information:
- Your phone number
- Any error messages
If you're specifically looking for help receiving 2-factor authentication texts from a bank, social media site, or other business, please read the following article:
Does NumberBarn support SMS from various websites and banks?
Please note:
- Toll free numbers are not eligible for SMS/MMS at this time (unless you have previously gone through the toll-free number verification process)
- NumberBarn will NOT accept text messages from an international phone number.
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