Texts sent to my NumberBarn Phone # do not show in NB Messages

Paulchiara

• February 27, 2024 18:19
• Edited

I am able to send text messages from the NumberBarn Messages Tab, but text messages sent to the Phone Number I ported to NumberBarn from Verizon, do not show up. I am not certain how to fix this.

Must I close my Verizon account for text messages to start showing up in NumberBarn's messages tab?

I want all texts sent to my phone number to show in my NumberBarn Messages tab.

What should I do? Thank you!

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• Official comment

  

  Jeremy Watkin

  • May 28, 2024 15:51
  • Edited

  Hi Paulchiara, I'm going to reply to your support ticket on this matter. 
  
  In general, when porting from a wireless carrier -- you use an iPhone, you may need to deregister your number from iMessage to have text messages successfully delivered to your NumberBarn service. You can deregister your number here: https://selfsolve.apple.com/deregister-imessage/ 
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  Karen

  • May 27, 2024 16:15

  That link does not work! Please advise

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• 

  Jeremy Watkin

  • May 28, 2024 15:50

  Hi Karen, try this link: https://selfsolve.apple.com/deregister-imessage/
  
  It looks like I got a weird string of characters in the previous link.

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