New Call Whisper and Call Screening functionality
Great news! We've added new, exciting functionality to the NumberGarage groups feature.
Now customers can configure whether or not they want group members to press 1 to accept a call. If the option is checked, a user will hear "Press 1 to accept the call."
We also have an optional "Call Whisper" setting allowing you to override the default greeting with a custom, text-to-speech recording. For example, it might say something like "New call to ACME, INC. Press 1 to accept." Just remember that you will always need to press one to accept the call even if it's not in the announcement.
This is a wonderful new way to help you better differentiate between personal and business calls or calls to your various NumberGarage phone numbers. Learn more about how to configure this functionality in the following article:
Forward calls to multiple phone numbers at once with groups (simultaneous ring)
Let us know if you're interested in learning more.
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