Porting Out and NumberBarn Customer Support

It seems I’m one of those unlucky ones when it comes to NumberBarn support. I purchased a phone number and tried to port it to RedPocket. However, I couldn’t complete the process because my address and ZIP code didn’t match the ZIP code associated with the purchased number. RedPocket support advised me to contact NumberBarn to obtain the correct ZIP code to enter in the activation form. I reached out to NumberBarn’s support about this issue. First off, there’s no option to speak with a live person online—you have to submit a ticket. I received a response two days later with a generic reply that simply restated the standard activation instructions, which I already knew. The support representative didn’t even bother to look into my specific problem. So, what did I do? I simply googled which state and area the purchased number belongs to, compiled a list of all possible ZIP codes (about 17 for those locations), and through trial and error eventually managed to get the number activated. This process cost me a lot of time. It’s astonishing that NumberBarn’s support works this way, especially considering that there are similar complaints from other customers on this forum. Now, thanks to NumberBarn’s “efficient” work, my number is in a PortOut Delayed status. RedPocket support is now advising me to contact NumberBarn again with the message: “It seems that your current service provider has not yet released your phone number to us. Please contact them and ask them to manually release your phone number for us to be able to complete the port process.” It looks like I’ll have to go through the entire procedure all over again. I’m really wondering how much longer these processes and inconsistencies will continue before I can finally port my number to another provider.