Unable to port number out of numberbarn

Nick

• April 18, 2025 20:55

Hello,

I am experiencing an issue where there are no settings under the numbers in my account to port the number out.  The drop down is broken and the only option is to save changes or hide.

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  Jeremy Watkin

  • April 24, 2025 16:51

  Hey Nick, it looks like our support team was able to help you out with this so you got your porting information. But it doesn't look like we tried to troubleshoot the issue with you. Can you tell me what web browser you are using and the version? And did you try a different browser just to see if you get a better result? This will help us try to replicate the issue.

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  Catherine Wood

  • September 24, 2026 09:15

  I don’t see a numbers section at all! Can you paste a link for me please?

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  Jeremy Watkin

  • September 28, 2026 16:52

  Hi Catherine Wood, If you aren't seeing the "numbers" section in your account you may be trying to access it from our mobile app or a mobile browser. 

  If you're in the Mobile App, click on the menu icon in the top left side of the screen and click on the "Numbers" option to see your numbers. 

  If you're on a Mobile Browser, the "numbers" section might actually just be a star icon. Try that.

  The best experience is logging in on a computer using your browser. Let me know if that helps to guide you in the right direction.

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