Porting OUT Issues

GSquared

• September 06, 2025 17:50
• Edited

Hello,

 

I am having issues porting my number out. It stated it was ready to port yesterday. My carrier said there was a duplicate request already when using the information on the Numberbarn page for porting exactly as written. They had to cancel the request because of that.

 

Now, on the Numberbarn page, I am seeing this error: "We are unable to display porting information for this telephone number. Please click the button below to request the Customer Service Record and a member of our team will respond within 24 - 48 hours." and I already put in a ticket yesterday during business hours and got no response. I need to port this number out ASAP as it said it was ready yesterday. How do I resolve this?

 

Edit to this: Carrier tried again with the same info I gave them yesterday and it is waiting on Numberbarn's response now -- not sure why the Numberbarn page wasn't displaying the port info, but I'm glad my carrier had it saved!

 

Thank you!

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  Jeremy Watkin

  • September 09, 2025 17:43

  Hi GSquared, I looked in on your ticket and see that you were able to get your number ported. Thank you for your patience with this process.

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