Call Log and Voicemails
Something is badly wrong with the Call Log (online desktop version).
Friday I had voicemail icons showing, but when I clicked on the icon it opened a message from a completely different caller with a different phone number. And if I tried to play the message there was nothing there. I put in a support request but have heard nothing back yet.
Today for awhile, no voicemail icons were showing at all, including for callers where there had been an icon previously.
Now I see voicemail icons, but again they are not linking to the correct voicemail and/or there is nothing there (no transcript and voicemail will not play).
This is in the desktop site. The voicemails are showing up and are playable on the app.
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Hi Chris, thank you for alerting us to this. We're working to correct the issue now and will be in touch very soon.
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Hi Chris, we've fixed the issue with voicemail playback on web. Let me know if you continue to experience issues. Take good care and thanks again for reporting this.
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