Port out failed due to mismatched Zip Code

Rico Xu

• November 11, 2025 13:42

I tried to port the number out to ultra mobile and red pocket, and both of them failed because of an incorrect zip code. I used the address under the port out tab. I have submitted a ticket 1185723. Could you help with the port out request? Thanks

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  Jeremy Watkin

  • November 11, 2025 17:32

  Hi Rico Xu, I see your ticket made it to our support team and you should hear back from us soon.

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