Unauthorized Port Outs

Eddy Stevens

• January 22, 2026 21:12

Going on two weeks since two of my parked numbers were ported out without my authorization. I did not initiate the ports and only received email notifications that the numbers had been ported out. I have emailed multiple times and have four tickets open now and still NO RESPONSE. I paid PREMIUM fees for these numbers and nobody has cared to respond or resolve the issue.

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  Jeremy Watkin

  • January 22, 2026 22:31

  Hey Eddy Stevens, thanks for the post. I see that a team member was able to get in touch with you and will keep you updated on the progress of this issue.

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  Toby L

  • January 30, 2026 05:14

  I am wondering if the required sending of an invoice to companies like Twilio someone in their organization is using that data to port our numbers (or selling the data to third parties) but there has GOT to be more stringent checks than this in place I paid a lot of money to have these numbers this is theft!

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  Thai Tran

  • January 30, 2026 05:15

  Was this fixed? I unlocked mines to port out but never went to store to complete port. Just got message today that number has been ported out from number barn.

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  David Chiu

  • January 30, 2026 05:15

  Hi,

  I also just received 2 emails about 45 minutes ago where 2 of my parked lines are also ported out without my authorization. Is NumberBarn being hacked? I submitted 2 support tickets already.

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  Lei Dong

  • January 30, 2026 05:44

  Same problem happens to me like 20mins ago, i have received a Number port-away confirmation email from NumberBarn, but i never did any authorization. it is scary, how come it happened!  #ticket number 1227552

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  Passio VNG

  • January 30, 2026 05:54

  I am absolutely furious that my two parking phone numbers were ported out without my consent, and this was done simultaneously. I did not authorize any such transfer. I have diligently paid for and maintained my parking without missing a single payment, only to have it stolen in this manner. This is utterly unacceptable.

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  Alex

  • January 30, 2026 06:11

  The same thing happened to one of my numbers today. No notification of port out initiation or pending transfer. I only received one email when the port out was complete. I have access to the logs on my email server and do not see any other emails from NumberBarn prior to the port out complete one. My password was 20 random characters made by a password manager, it was not guessed or change. Insider threat?

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  Jeremy Watkin

  • February 03, 2026 15:39

  Hello to all, I'm sorry about the slow response here in the community. I believe that many of you already contacted customer support and received a response. Essentially, we do move numbers between carriers internally while still servicing your numbers at NumberBarn. 

  During one of these moves, we errantly notified customers that their numbers ported out when they in fact did not. If you have any questions or do not see your numbers in your account, please let me know and we'll look right away.

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