No Information in Port Out Tab

MattParks

• January 26, 2026 19:11

When I click the port out tab, it says "We are unable to display porting information for this telephone number. Please click the button below to request the Customer Service Record"...I clicked the button yesterday, but haven't received a reply. I tried using the information from when I purchased the number, but I keep getting a wrong zip code error. I opened ticket # 1225857. Not sure why I can't see the information in my account like I used to be able to. 

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  Jeremy Watkin

  • January 28, 2026 05:49

  Hi MattParks, I see that our team was able to send you your CSR information today. Just reply to the ticket if you need any further help with your port. Take care!

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