Requesting Help with Failed Port Out

Cg

• February 06, 2026 20:42

I am trying to get NumberBarn to respond to Spectrum, can I please have my ticket responded to? Thank you

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  Cg

  • February 06, 2026 21:47

  Ticket 1230090

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  Jeremy Watkin

  • February 07, 2026 00:20

  Hi Cg, I just sent you a response to see if I can help. I think the key issue here is that you need to get AT&T to cancel the porting request before you can initiate a request with Spectrum. Since AT&T submitted the port request, they have to be the ones to cancel it. 

  From the following article:

  https://help.numberbarn.com/hc/en-us/articles/4913100011159-How-to-port-a-number-to-AT-T-ATT-Wireless

  "If you want to contact AT&T’s Porting Department directly, dial 888-898-7685 or 866-895-1097. We’ve had great luck working with them in the past."

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  Cg

  • February 07, 2026 01:36

  Hi I appreciate the response but it didn’t solve my issue. I responded back.

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  Cg

  • February 07, 2026 01:36

  They confirmed their port request was cancelled on 2/4

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  Jeremy Watkin

  • February 11, 2026 22:12

  Hey Cg, I forgot to respond here. I'm glad we finally got your number ported. Take care!

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