In this article:

🔍 Before You Begin 

What you will need: 

1. Account email address associated with the NumberBarn account
2. Access to the corresponding email inbox

Why Restore a Deleted Account? 

Restoring a deleted account allows you to recover access to eligible phone numbers and continue using your NumberBarn services without creating a new account.

• Account restoration allows you to:
  • Reactivate a suspended or deleted account
  • Restore eligible phone numbers back into your account
  • Resume service on previously active numbers
  • Recover access to your NumberBarn account

➡️ If your account was deleted due to nonpayment, available numbers may be restored for a reconnection fee if they are still available.

📋 Steps 

Self Reactivation + Phone Numbers

1	Log in to your account using your original email address and password.
	(1a) If the account is eligible for restoration, you will automatically be directed to the account restoration page.
2	Check the box next to the phone number(s) to restore to your account y		➡️ There is a one-time $10 reactiveation fee per phone number.
	(2b) Can't find a number on the list? Click on the Show unavailable numbers button to view a list of no longer available phone numbers to restore
3	Click the Continue to Payment button to pay any phone restoration fees
4	Add payment method and click the Save Card and Pay $XX.XX Now button
5	Account and number(s) will be reactivated, and you will be redirected to your NumberBarn account.
	(5a) Processing time may apply; refresh the page if the numbers are showing a green processing banner.

Self Reactivation: Account Only

1	Log in to your account using your original email address and password.
	(1a) If the account is eligible for restoration, you will automatically be directed to the account restoration page.
2	Click the Restore My Account Only button		➡️ Clicking this button will automatically restore your account to active. If you want to check any phone number reactivation options, you will need to follow the steps in ▶️ Restore a Phone Number 🛠️

✅ What's Next

• Check all Plans and settings for each phone number restored to ensure they are working as expected.
  • Change Service Plan 🛠️
  • Test Number Settings 🛠️
• If an account is not showing as restorable, reach out to support@numberbarn.com directly for assistance.