In this article:

🔍 Before You Begin

What you will need:

1. An active phone number in a NumberBarn account

What are Call Logs used for?

Review, filter, and download inbound and outbound call activity, and call back or block a number, all from the Call Logs page in a web browser.

📋 Steps

View Call Logs

1	Login to your account
2	Select Call Logs
3	View the following Call log displayed data
▶️ See Call Logs Overview 📖 for what each column and Call Outcome mean

Filter Call Logs

Select any of the five filters above the table, Date Range, User, Number, Direction, or Call Outcome, then choose the value or values to apply. Results update automatically, with no separate Apply step.

• To remove a filter, select the x on its chip below the filter row
• ▶️ See Call Logs Overview 📖  for what each filter option includes

Call Back or Block a Number

1. Locate the call on the table 
2. Select Call Back to place a call to the From number, or select Block to add the From number to the block list

View Call Info

1. Select Call Info on a row
2. Review the pop up

▶️ See Call Logs Overview 📖 for the fields this pop up shows, or Call Details ⚙️ for billing specific fields on calls with overage or international minutes

Download Call Logs [H2]

1. Apply any filters needed
2. Select Download CSV, above the table

Navigate Pages

1	Click on the Arrows or Show 10 dropdown list to change number of logs shown on the page

✅ What's Next

• Open the downloaded .csv file in a spreadsheet application, such as Microsoft Excel or Google Sheets, if you downloaded one 
• ▶️ See Call Logs Overview 📖for full column, filter, and Call Outcome definitions 
• ▶️ See Call Details ⚙️ to review billing details on a specific call