In this article:
Note: The above video only mentions NumberBarn but applies equally to NumberGarage.
How to cancel an active port request:
- Login to your account
- Select Numbers
- Select your number
- Select Options
- Select Cancel Port
How to cancel a port that has not yet been authorized or has been rejected:
- Login to your account
- Select Numbers
- Select your number
- Select Cancel Port
Refunds
You are only charged if your port request successfully completes. If you are cancelling a request, there is no refund due as you have not been charged.
Please Note: The 72 hours mentioned in this video is just a suggested time frame. If your transfer request has already been approved and given a transfer date, it may be too late to cancel. (Each carrier has different policies) If this is the case, please contact us:
NumberBarn Contact Page
NumberGarage Contact Page
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