💡 What is it
The Account Dashboard is the home page of your NumberBarn account. It brings the things that need your attention, product news, and your broker results into one place, so you can see what is happening on your account at a glance.
Open it by selecting Dashboard in your account navigation. The dashboard greets you by name and shows your account name at the top.
⚙️ How it works
The dashboard shows up in sections. Each one appears only when it applies to you. Here are the possible sections:
| Action Required | What's New | |
| See anything on your account that needs attention, like a declined payment or an offer waiting on you, and fix it in one click. | Read the latest NumberBarn product updates and new features, then clear them when you’re done. | |
| Broker Performance | ||
| Track your sales, payouts, and offer results for any date range. |
Action Required
Action Required appears at the top of the dashboard when something on your account needs attention. Each item shows a priority tag, a short explanation, and a button that takes you straight to the place to fix it.
| Priority | What it means | Examples |
|---|---|---|
| BLOCKING | A billing problem that stops renewals and new orders. Resolve these first. |
|
| URGENT | An offer that expires soon. A countdown shows how much time is left. |
|
| WARNING | A setting that may keep calls or text messages from working as expected. |
|
| Clearing items | Once you resolve an item, it disappears the next time the dashboard loads. If nothing needs your attention, Action Required does not appear at all. |
| Hiding warnings | Select Hide warnings to hide WARNING items, and Show warnings to bring them back. |
| Collapsing the section | Select the Action Required header to collapse or expand the section. |
What's New
What’s New shows the latest NumberBarn product update, new feature, or improvement, right on your dashboard.
| What you see | Details |
|---|---|
| What’s new tag | Marks the message as a product update. |
| Published date | The date NumberBarn posted the message. |
| Title and message | The full update, including any links to learn more. |
| Got it button | Clears the message once you have read it. |
| Clearing a message | Select Got it or the X in the top right corner. The message does not come back, on this device or any other. |
| Seeing the next update | Only the most recent message appears. The next one shows when NumberBarn publishes a new update. |
| Finding past messages | Every message is also posted in the Help Center community. ▶️ See What’s New Notifications (Save as a bookmark) |
| Other Admin users | Clearing a message hides it only for you. Other Admin users on the account still see it until they clear it themselves. |
Broker Performance
If you sell phone numbers through the NumberBarn Brokerage Program, Broker Performance appears below What’s New. It answers the question, “How am I doing?”
| What you see | Details |
|---|---|
| Date range | Choose 30d, 60d, 90d, Lifetime, or Custom dates. |
| Sales and payout tiles | Net Sales, Avg. Sale Price, Median Time on Market, Net Sale Payouts, Avg. Payout Price |
| Sales trends | A monthly chart of sales and cancellations. |
| Negotiations | Your offer results, including Accept Rate, plus a monthly chart. |
| Showing the charts | Select Show sales trends & monthly performance to open the charts. |
| Remembered settings | Your date range and open or collapsed sections are saved for your next visit. |
| Learn more | ▶️ See Broker Performance Overview 📖 |
📌 Things to Know
Available to Admin Users
The Dashboard tab is available to Admin users. Account Users do not have a Dashboard tab at this time.
Not a Broker Yet
If you are not enrolled in the Brokerage Program, a Start Selling TNs Today panel appears in place of Broker Performance. Select Start Selling to open the Sell tab and begin enrollment. ▶️ See Enroll as a Broker ⚙️
The Dashboard Remembers Your Choices
Collapsed sections, hidden warnings, and your Broker Performance date range are saved to your login. They stay the same the next time you open the dashboard, on any device.
If a Section Does Not Load
If a section shows "Failed to load Action Required. Refresh the page to try again." or "Failed to load What's New. Refresh the page to try again.", refresh the page. If the message continues, contact support.
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