In this article:

🔍 Before You Begin 

What you will need: 

1. Read ▶️ Port Away NumberBarn Number ⚙️
2. Follow all standard Port Away steps
3. Gather your Port Away credentials before submitting your request

What are Xfinity/Comcast-specific porting tips used for?

• This guide highlights important information and known behaviors specific to Xfinity/Comcast when porting a number away from NumberBarn.
• Following these recommendations can help reduce delays and avoid common submission issues.

📋 Tips 

Check Xfinity/Comcast Portability

🌐	Since Xfinity/Comcast is a landline service installed at a physical location, the number must reside in the same rate center as your service address. Contact Xfinity directly to confirm your NumberBarn number is supported at your service location before initiating the port.

Xfinity/Comcast Contact Information

Porting Department

📞 877-397-9734

Most Common Xfinity/Comcast Issues

Submission Timing Delay		Rate Center Restriction
Xfinity/Comcast may delay submitting the port until their scheduled install date, which often causes problems.  Ask Xfinity to submit the port right away and list the "install date" as the requested port date or FOC (Firm Order Commitment).  As long as they submit in advance and have approval, they can port on the scheduled install date.		Since Xfinity/Comcast is a landline service, there are restrictions on which numbers work for a given service address. The number must reside in the same rate center as the service address.   ➡️ Have Xfinity/Comcast verify that your NumberBarn number is supported at your service location before submitting the port request.
➡️ Contact the Xfinity/Comcast Porting Team directly and confirm that all fields from Port Away Credentials 📖 AND the list above are submitted with the Port Request.

✅ What's Next

• Continue to follow the process laid out in Port Away NumberBarn Number 🛠️
• If your new carrier is unable to assist you in completing the port request, you can Contact Customer Support ⚙️