In this article:

🔍 Before You Begin 

What you will need: 

1. Read ▶️ Port Away NumberBarn Number ⚙️
2. Follow all standard Port Away steps
3. Gather your Port Away credentials before submitting your request

What are Tello Mobile-specific porting tips used for?

• This guide highlights important information and known behaviors specific to Tello Mobile when porting a number away from NumberBarn.
• Following these recommendations can help reduce delays and avoid common submission issues.

📋 Tips 

Check Tello Mobile Portability

🌐	Go to the Tello Mobile Resource to check portability with support

Tello Mobile Contact Information

Porting Department

📞 (877) 789-3106  (T-Mobile, Tello's network partner)

➡️ Ask to be transferred to the Number Transfer Resolutions Team

Most Common Tello Mobile Issues

Missing Essential Porting Information		Port Activation Not Completed
Tello Mobile may omit required fields since they are not always required for wireless-to-wireless ports. Confirm they include: Most Common: Authorization Name Authorization Date Wireline-to-wireless port		After NumberBarn approves the port, Tello Mobile may not automatically activate it on the scheduled date. Confirm they include: Contact Tello and ask them to "activate" your number Tello must select a porting date 1 to 3 business days in the future for wireline ports
➡️ Contact the Tello Mobile Porting Team directly and confirm that all fields from Port Away Credentials 📖 AND the list above are submitted with the Port Request.		➡️ Reach out to Tello Mobile proactively on the expected port date to confirm completion.

✅ What's Next

• Continue to follow the process laid out in Port Away NumberBarn Number ⚙️
• If your new carrier is unable to assist you in completing the port request, you can Contact Customer Support ⚙️