In this article:

🔍 Before You Begin

What you will need:

This guide highlights important information and known behaviors specific to LycaMobile when porting a number away from NumberBarn.
Following these recommendations can help reduce delays and avoid common submission issues.

🌐	Go to the LycaMobile Resource to check portability

Porting Department

📞 (877) 789-3106

➡️ Ask to be transferred to the Number Transfer Resolutions Team

(T-Mobile, LycaMobile's network partner)

Missing Essential Porting Information		Port Activation Not Completed
LycaMobile may omit required fields since they are not always required for wireless-to-wireless ports. Confirm they include: Authorization Name Authorization Date Wireline-to-wireless port designation. LycaMobile's system may auto-populate its own corporate zip code: Ensure they submit the zip code listed on your NumberBarn account.		After NumberBarn approves the port, LycaMobile may not automatically activate it on the scheduled date. If the number hasn't ported on the date provided, contact LycaMobile and ask them to "activate" your number to complete the port request. ➡️ Reach out to LycaMobile proactively on the expected port date to confirm completion.


➡️ Contact* the LycaMobile Porting Team directly and confirm that all fields from* Port Away Credentials 📖 AND the list above are submitted with the Port Request.

Continue to follow the process laid out in Port Away NumberBarn Number 🛠️
If your new carrier is unable to assist you in completing the port request, you can Contact Customer Support ⚙️