🔍 Before You Begin
What you will need:
- Read ▶️ Port Away NumberBarn Number ⚙️
- Follow all standard Port Away steps
- Gather your Port Away credentials before submitting your request
What are US Mobile-specific porting tips used for?
- This guide highlights important information and known behaviors specific to US Mobile when porting a number away from NumberBarn.
- Following these recommendations can help reduce delays and avoid common submission issues.
📋 Tips
Check US Mobile Portability
| 🌐 | US Mobile does not have a self-serve portability checker. Contact their support team directly to confirm your NumberBarn number is supported before initiating the port. |
US Mobile Contact Information
| Porting Department |
| 📧 port@usmobile.com |
Most Common US Mobile Issues
| Missing Essential Porting Information | Port Activation Not Completed | |
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US Mobile may omit required fields since they are not always required for wireless-to-wireless ports. Confirm they include: Authorization Name, Authorization Date, and Wireline-to-wireless port designation. ➡️ Contact the US Mobile Porting Team directly and confirm that all fields from Port Away Credentials 📖 AND the list above are submitted with the Port Request. |
After NumberBarn approves the port, US Mobile may not automatically activate it on the scheduled date. If the number has not ported on the date provided, contact US Mobile and ask them to "activate" your number. Note that US Mobile works through a third-party porting vendor called Syniverse and may need to contact them directly to get the port approved. ➡️ Reach out to US Mobile at port@usmobile.com proactively on the expected port date to confirm completion |
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| Carrier Selection at Signup | Free Trial Waiver | |
| Some customers have reported that selecting "NumberBarn" as the current carrier causes US Mobile to reject the port. If this occurs, try selecting another carrier such as "AT&T Landline" to successfully submit the request. | US Mobile has told some customers they will not port NumberBarn numbers due to concerns about free trial abuse. If this happens, inform US Mobile that you are willing to waive the free trial and they will accept the port. | |
| Underlying Network | ||
| US Mobile can host your number on either the T-Mobile or Verizon network. If issues arise, find out which network they are using, as this will help determine the best next steps. |
✅ What's Next
- Continue to follow the process laid out in Port Away NumberBarn Number ⚙️
- If your new carrier is unable to assist you in completing the port request, you can Contact Customer Support ⚙️
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