In this article:

🔍 Before You Begin 

What you will need: 

1. Read  ▶️ Port Away NumberBarn Number 🛠️
2. Follow all standard Port Away steps
3. Gather your Port Away credentials before submitting your request to T-Mobile

What are Lumen-specific porting tips used for?

• This guide highlights important information and known behaviors specific to Lumen when porting a number away from NumberBarn.
• Following these recommendations can help reduce delays and avoid common submission issues.

📋 Tips 

Check Lumen Portability

🌐	Go to the Lumen Resource to check portability

Lumen Contact Information

Porting Department

📞 (866) 204-0061

➡️ Press option 2

Most Common Lumen Issues

Submission Timing Delay		Rate Center Restriction
CenturyLink may delay submitting the port until their scheduled install date, which often causes problems.  Ask CenturyLink to submit the port right away and list the "install date" as the requested port date or FOC (Firm Order Commitment).  As long as they submit in advance and have approval, they can port on the scheduled install date.		Since CenturyLink is a landline service, there are restrictions on which numbers work for a given service address. The number must reside in the same rate center as the service address. ➡️ Have Lumen verify that your NumberBarn number is supported at your service location before submitting the port request.
➡️ Contact the Lumen Porting Team directly and confirm that all fields from Port Away Credentials 📖 AND the list above are submitted with the Port Request.

✅ What's Next

• Continue to follow the process laid out in Port Away NumberBarn Number 🛠️
• If your new carrier is unable to assist you in completing the port request, you can Contact Customer Support ⚙️