Kelly

1. Porting
2. Port In

🔍 Before You Begin What you will need: A Port In request started for a phone number in your NumberBarn account.Be the owner of the phone number you are porting into NumberBarn.Access to the physica...

• Kelly
• May 22, 2026 17:40
• Updated
• 0 followers
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• 1 vote

1. Features
2. Outbound Calls (Dialer)

🔍 Before You BeginWhat you will need: An active phone number in your NumberBarn account on the Forward, Unlimited, or Business Line planSee Change Service Plan 🛠️ Review Caller ID (CNAM) Overview...

• Kelly
• May 22, 2026 17:50
• Updated
• 0 followers
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• 1 vote

1. Account Management
2. Numbers & Services

💡 What is itCalled ID, also known as CNAM (which stands for “Calling Name”), is the feature that shows you who is calling before you answer the phone. The default is to see the telephone number dig...

• Kelly
• October 20, 2025 18:19
• Updated
• 1 follower
• 0 comments
• 0 votes

1. Features
2. Voicemail

🔍 Before You BeginWhat you will need: An active phone number in your NumberBarn account on the Forward, Unlimited, or Business Line plan, or the Park + Voicemail plan  Steps differ by plan, see the...

• Kelly
• August 27, 2026 20:49
• Updated
• 1 follower
• 0 comments
• 2 votes

1. Features
2. Account Users

🔍 Before You BeginWhat you will need: More than 1 user on your account▶️ See Add an Account User ⚙️ Have admin user access on the NumberBarn account Why Delete an Account User?The Account User no...

• Kelly
• September 10, 2026 21:13
• Updated
• 1 follower
• 0 comments
• 0 votes

1. Features
2. Menu

💡 What is itA Menu (or auto-attendant menu) allows you to set up to 10 call-handing actions that correspond to the keys on the phone keypad (0-9).  Greet callers with your custom voice prompts that...

• Kelly
• August 27, 2026 20:59
• Updated
• 1 follower
• 0 comments
• 1 vote

1. Features
2. Call Logs

🔍 Before You BeginWhat you will need:An active phone number in a NumberBarn accountWhat is a Downloaded Call Log?The call logs that you see in your NumberBarn account can also be downloaded as a .c...

• Kelly
• May 22, 2026 17:53
• Updated
• 1 follower
• 0 comments
• 1 vote

1. Features
2. Groups

🔍 Before You BeginWhat you will need: An active phone number on the Business Line service planSee Change Service Plan 🛠️ More than 1 user on your accountSee Add a Team User 🛠️ What are Groups u...

• Kelly
• May 22, 2026 17:49
• Updated
• 1 follower
• 0 comments
• 0 votes

1. Features
2. Groups

💡What is it?Groups allow you to forward incoming calls to multiple users at the same time. The first user to answer the call must then press one to receive the call and stop the ringing on other us...

• Kelly
• September 15, 2025 22:55
• Updated
• 1 follower
• 0 comments
• 0 votes

1. Plans
2. Text Messaging

💡 What is it?Text Messaging is an optional feature that can be activated on eligible local phone numbers for an additional monthly fee.The cost of text messaging is separate from your phone number ...

• Kelly
• June 09, 2026 15:52
• Updated
• 2 followers
• 0 comments
• 9 votes