In this article:

🔍 Before You Begin

What you will need:

1. An active phone number in your NumberBarn account on the Forward, Unlimited, or Business Line plan, or the Park + Voicemail plan 
2. Steps differ by plan, see the two sections below ⤵️

What is Voicemail used for?

• Capturing voice messages from unanswered or missed calls
• Recording is capped at 2 minutes

📋 Steps

Configure Voicemail on Park + Voicemail

1	Login to your account
2	Select Numbers
3	Click on the phone number you want to edit
4	On the Calls tab, click the Change button next to My Outgoing Message to update the recording.		To add a voicemail ▶️ See Change My Outgoing Message ⚙️
5	Click on the Messages tab under the phone number. (5a) Use the Voicemail transcription toggle to turn transcription ON or OFF.
	(5b) Use the Email my messages toggle to turn voicemail to email ON or OFF. When ON, add up to two email addresses under Email all messages to

Configure Voicemail on Forward, Unlimited, or Business Line

Three options are available for Voicemail settings with your NumberBarn number:

1. Never- VM off: Voicemail is off, and calls will route to the voicemail of the number to which you are forwarding.
2. Immediately: This will send callers immediately to the NumberBarn voicemail.
3. Seconds: Select a set number of seconds to ring to your forwarding number. After that time period, if there is no answer, we will forward that call to the NumberBarn voicemail.

1	Login to your account
2	Select Numbers
3	Click on the phone number you want to edit
4	Click on Messages tab under the phone number
5	Choose Ring my phone, then send calls to VM after dropdown optoins
	A. Send calls to Voicemail: Never
	Calls will route through your forwarding numbers existing settings
	B. Send calls to Voicemail: Immediately
	Calls will not ring, but go directly to your NumberBarn voicemail
	C. Send calls to Voicemail: Seconds
	Be sure to test the number of seconds to ring based on your existing voicemail service. For example: If you are forwarding to your cell phone, 30 seconds may be too long and your cell phone's voicemail will capture the call before we can send it to your NumberBarn voicemail.
6	Click Save Changes button		To add a voicemail ▶️ See Change My Outgoing Message ⚙️

Note: on numbers with per-user or admin-managed call settings, this section may instead show "Other feature settings are controlling voicemail function." In that case, voicemail routing is set independently for each user or by the account admin.

✅ What's Next

• Calls will route to your configured voicemail settings
• Changes are free and instantly activated
• See Test Number Settings 🛠️ to review configuration