In this article:

🔍 Before You Begin

What you will need:

1. An active phone number in your NumberBarn account on the Forward, Unlimited, or Business Line plan, or the Park + Voicemail plan 
2. Steps differ by plan, see the two sections below ⤵️

What is Voicemail used for?

• Capturing voice messages from unanswered or missed calls
• Recording is capped at 2 minutes

• Numbers on the Business Line plan with per-user or admin-managed call settings don't use the steps below. Voicemail routing is set independently for each user or by the account admin instead.

  • ▶️ See Configure Call Settings as a User ⚙️

📋 Steps

1	Click on the Voicemail tab under the phone number
2	Choose Ring my phone, then send calls to VM after dropdown options:
	Never		➡️ Calls will route through your forwarding numbers existing settings
	Immediately		➡️ Calls will not ring, but go directly to your NumberBarn voicemail
	# of Seconds		➡️ Be sure to test the number of seconds to ring based on your existing voicemail service. For example: If you are forwarding to your cell phone, 30 seconds may be too long and your cell phone's voicemail will capture the call before we can send it to your NumberBarn voicemail.
3	Click the Save Changes button

✅ What's Next

• Calls will route to your configured voicemail settings
  • Changes are free and instantly activated
• See Test Number Settings 🛠️ to review configuration