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If you are unable to find porting information within your account there are a couple possible reasons.
- Your number isn't active - If you're in the process of porting in a number or just purchased a new number, you will not have porting information until those processes are completed and your number is active. In both cases, you will receive an email just as soon as the number is active or ported in.
- Your number is licensed - As part of the license agreement, numbers cannot be ported away. You can read more in this article: Can I port out the number I am licensing?
To learn more about finding your porting details, check out the following article: