You are looking to port your number to Amazon Chime and we are committed to walking you through the entire process. Good news! Our team has experience successfully porting many, many telephone numbers to Amazon Chime.
In this article, we aim to assist you with:
- Understanding how the port away process works.
- Gathering the information required to port your number from NumberBarn to Amazon Chime.
- Providing you with practical advice on porting to Amazon Chime.
- Equipping you with the tools to overcome common porting errors and issues.
With this information, you should be well on your way to a successful number porting experience. Let’s dive in.
How porting works
In general with porting, Amazon Chime and their underlying carrier will initiate a port request for your phone number and send it to the current/losing carrier (NumberBarn). Learn about each step in the port out process here:
It’s important to remember that Amazon Chime must submit the port request with the exact porting credentials that are listed in your NumberBarn account. Once approved, it’s the responsibility of Amazon Chime and their underlying carrier to complete the porting request.
Gathering your port out information
The following article guides you to your porting information including your Account Number, PIN, End User Name, Billing Telephone Number (BTN), and Service Address:
Be sure to provide this information to Amazon Chime and instruct them to use it to submit the port order. If we receive a port order that contains different information or no information, it may be rejected.
3 Tips for porting to Amazon Chime
1. Make sure Amazon Chime can support your number
Check with Amazon Chime/AWS first to confirm they can port your NumberBarn number to their service. If you’re planning to port a number to them, it’s not a bad idea to check that they can support your number before even purchasing one from NumberBarn.
2. Make sure Amazon Chime is filling in all available fields on their port form
When submitting a port out request to Hello Mobile, it’s important that the request is submitted with all of the essential porting information. In addition to the porting information we mentioned earlier in this article, it’s especially critical that Hello Mobile include the following information in the porting request:
- Authorization Name
- Authorization Date
3. Check out the guide to porting a number in to Amazon Chime
Amazon Chime has a guide on porting a number into their service that has all the details they require, along with information on contacting them for help.
We’re here to help
If there’s an issue with the request we receive from Amazon Chime, we will contact you by email. For more information on overcoming common port out rejections, the following article will help:
If you continue to run into issues porting your number(s) to Amazon Chime, we are here to help in any way we can. Contact customer support for more assistance.