In this article:
💡 What is it
Schedules allow you to set your weekly business hours so calls are automatically routed to one location during business hours and a separate location after business hours.
⚙️ How it works
After creating your weekly business hours schedule, you will be able to set up separate call handling functions for calls that are received during those available hours and for calls that are received outside of those hours.
Available hours and off-hours calls can be configured to forward calls to a user, group, menu, message, or voicemail.
📌 Things to Know
This is a two-step process:
- Creating the scheduled hours
- Choosing where the calls are routed during the On (available) and Off hours
🗞️ Related Articles
- Change service plan
- Configure Schedules ✍️
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