It takes anywhere from 1 hour up to 3 business days to receive a port out request for a number from your new service provider.
Weekends and holidays are not considered business days.
If you submit a port request on Friday afternoon, you may not receive a status update until the following Wednesday afternoon.
Once we receive the request, we will notify you via the administrative email address on file in your account.
If the port request was rejected, we will also notify you. You will then need to correct any outstanding issues with your new provider and ask them to resubmit the request.
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