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Port In A Number ⚙️

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In this article:

    🔍 Before You Begin 

    What you will need: 

    1. An active 10-digit phone number. 
    2. You must own and be the authorized user for this phone number.
    3. Porting credentials for that phone number from the current carrier
      1. Authorized User Name
      2. Service Address (Street, City, State, Zip code)
      3. Account Number
      4. PIN (required for ALL wireless phone numbers)

    Why Start a Port In Request? 

    • Port In request will allow you to port (transfer) your phone number from your current carrier to NumberBarn. NumberBarn will now be the carrier of this phone number, and all phone functionality will be run by NumberBarn.

    📋 Steps 

    Step-By-Step Video

    1️⃣ Check Number for Portability

    [Step 1️⃣ does not impact your number in any way; it is only to verify rate center support.]
    1 Go to NumberBarn.com and click on Transfer a Number  
      (1a) Current Customer? Log in to your account and Click on the Transfer a Number IN button  

     
    2 Enter the 10-digit phone number to transfer IN to NumberBarn  
    3 Click to certify you own this phone number  
    4 Click Verify Number to check for portability status   
    5 View portability results  

    ➡️  Click Cancel to end the process
    6 Click the Continue button  

    2️⃣ Current Carrier Information (Porting Credentials)

    7 Fill out all fields with the information exactly as it is listed with your current carrier for the specific 10-digit phone number you want to port in.  

    ➡️ Your carrier will ask us for your account number (usually found on your bill) and Transfer PIN. You can skip this step for now, but we've found that in most cases, we'll need this information in order to complete your port request.
      (7a) Add a business name only if that is listed with the current carrier's account information.  
    8 Click the Continue button  

    3️⃣ Add Order to Cart & Create an Account

    9 Click the Checkout button to submit the order.   

    ➡️ No payment is due at checkout when submitting a Port In request. You will only be charged the one-time porting fee and service plan once the number is successfully transferred into NumberBarn.
    10 Check the email address you used to create your NumberBarn account for any additional verification steps   

    ➡️  See Place an Order & Create a New Account 🛠️ for Step-by-step directions

    5️⃣ Authorize & Submit Port In Request

    Automatic Submission ⤵️

    0 If you added your account number and PIN at sign-up, clicking checkout and confirming your account will Authorize & Submit the Port In Request
    1 Log in to your NumberBarn account to check on the Status of the Port   ➡️  Port In request was automatically authorized and submitted after checkout

    Additional Steps ⤵️

    0 If you did not add an account number and PIN at sign-up, then you will need to complete the authorization step from within your account control panel 
    1 Go to Authorize a Port In Request 🛠️ for next steps.    

    🇨🇦 Canadian Phone Number Authorization Steps ⤵️

    1 Check for an email or text message on the phone number you are porting for a confirmation to authorize  

    In addition to a text message from NumberBarn, if you are porting in a Canadian number, please be aware that your current carrier, the losing carrier, is likely going to send you a text message to approve the port request. You will need to approve that before you can port the number to NumberBarn.

    In some cases, customers have been able to contact their carrier to bypass this requirement. This does mean that you will need to be able to receive text messages at your number to port your number.

    6️⃣ Approval or Rejections

    Approved Request ⤵️

    0 All information matched, and the current/losing carrier has agreed to have the number removed from their system.
    1 Log in to your NumberBarn account to check on the Status of the Port  

    ➡️  Once an approval is given by the current/losing carrier, an FOC (firm order commit) date will be issued. 

    Rejected Request ⤵️

    0 DO NOT CANCEL Order, try the following first:
    1 Log in to your NumberBarn account to check on the Rejection Reason listed  

    ➡️  Go to Resolve a Port In Rejection 🛠️ for specific instructions.

    7️⃣ Port In Completion

    On FOC Date ⤵️

    0 On the FOC date, NumberBarn, as the gaining carrier, will pull the number to our system and send you an email at that time. The number will start working on our system at the time, and all functionality on your previous device will stop working
    1 Check your email inbox for an email from NumberBarn  

    ➡️ Log in to your NumberBarn account to start using your number on our system.

    ✅ What's Next

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