In this article:
๐ Before You Begin
What you will need:
- Read โถ๏ธ Port Away NumberBarn Number โ๏ธ
- Follow all standard Port Away steps
- Gather your Port Away credentials before submitting your request
What are T-Mobile/MetroPCS-specific porting tips used for?
- This guide highlights important information and known behaviors specific to T-Mobile/MetroPCS, specifically when porting a number away from NumberBarn.
- Following these recommendations can help reduce delays and avoid common submission issues.
๐ Tips
Check Metro-specific Portability
| ๐ | Go to the T-Mobile/MetroPCS Resource to check portability |
T-Mobile/MetroPCS Contact Information
| Porting Department |
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๐ (877) 789-3106 (T-Mobile, Metro's network partner) |
| โก๏ธ Ask to be transferred to the Number Transfer Resolutions Team |
Most Common T-Mobile/MetroPCS Issues
| Missing Essential Porting Information | Port Activation Not Completed | |
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Metro may omit required fields since they are not always required for wireless-to-wireless ports. Confirm they include:
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After NumberBarn approves the port, Metro may not automatically activate it on the scheduled date. If the number has not ported on the date provided, contact Metro and ask them to "activate" your number to complete the port request. โก๏ธ Reach out to Metro proactively on the expected port date to confirm completion. |
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| โก๏ธ Contact the XXXX Porting Team directly and confirm that all fields from Port Away Credentials ๐ AND the list above are submitted with the Port Request. |
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โ What's Next
- Continue to follow the process laid out in Port Away NumberBarn Number โ๏ธ
- If your new carrier is unable to assist you in completing the port request, you can Contact Customer Support โ๏ธ
Comments
2 comments
will my NumberBarn number be eligible to take advantage of Metropcs's 'Switch to Metro and get a Free Phone' deal?
Hi Hailey, that sounds like a great promotional deal through MetroPCS and I sure hope you can take advantage of it. You will definitely want to contact MetroPCS directly to confirm that you'll be able to port your NumberBarn number to them as part of the deal. Please contact our customer support team if we can help during any step of the process.
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