Port out to Xfinity Mobile - A Nightmare

Pavalavel21

• March 13, 2025 10:58

I first started a Port out to Xfinity mobile on the 2nd of March.

After so much of back & forth between Numberbarn support & Xfinity port team support, I was finally able to get the below confirmation from the Numberbarn team on Mar 6th:

Your number has a Firm Order Commitment (FOC) of 3/12/2025! This means that by the end of the day on 3/12 your number will be with your gaining carrier.

It is 13th of March, and everything is still the same, no update from Numberbarn after waiting almost a week.

The Xfinity Port support is always on standby & almost helps right away when required. But the Numberbarn support team takes a lot of time to respond back. Maybe a dedicated voice support would make things easier.

Now I'm worried & frustrated, can anyone help please?

 

Thanks.. Paval

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  Jeremy Watkin

  • March 13, 2025 23:21

  Hi Paval,

  I just looked in on your port and do see that it completed today which is great news. For anyone else reading this, porting to Xfinity can be a bit involved. It's never a bad idea to read through this guide so you know what to expect: https://help.numberbarn.com/hc/en-us/community/posts/26655761681559-Port-out-to-Xfinity-Mobile

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  Apollosun7

  • April 28, 2025 22:58

  I am porting two numbers to Xfinity mobile at the same times. I bought these two numbers at numberBarn at the same time. One is immediately port out. the other one is dead end. I wrote an email every morning to number Barn and receive no response. right now, I bought another number at numberBarn and port to xifnity. expect a long battle.

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  Jeremy Watkin

  • May 06, 2025 16:06

  Hi Apollosun7, I'll respond to you over here: https://help.numberbarn.com/hc/en-us/community/posts/31726541928983-spend-tons-of-time-to-port-out-of-two-numbers-one-succeeds-but-the-other-one-dead-end

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