Kelly
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Recent activity by Kelly-
Rate Center Overview 📖
💡 What is it?A rate center is a geographically defined area used by phone carriers to determine:local calling areasbilling regionsphone number assignmentphone number portabilityEvery phone number i...
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Authorize a Port In Request ⚙️
🔍 Before You Begin What you will need: A Port In request started for a phone number in your NumberBarn account.Be the owner of the phone number you are porting into NumberBarn.Access to the physica...
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Caller ID (CNAM) Overview 📖
💡 What is itCalled ID, also known as CNAM (which stands for “Calling Name”), is the feature that shows you who is calling before you answer the phone. The default is to see the telephone number dig...
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Configure Voicemail Ring Duration ⚙️
🔍 Before You BeginWhat you will need: An active phone number in your NumberBarn account on the Forward, Unlimited, or Business Line plan, or the Park + Voicemail plan Steps differ by plan, see the...
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Delete an Account User ⚙️
🔍 Before You BeginWhat you will need: More than 1 user on your account▶️ See Add an Account User ⚙️ Have admin user access on the NumberBarn account Why Delete an Account User?The Account User no...
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Advanced Menu Overview 📖
💡 What is itA Menu (or auto-attendant menu) allows you to set up to 10 call-handing actions that correspond to the keys on the phone keypad (0-9). Greet callers with your custom voice prompts that...
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Configure Groups (Simultaneous Ring) ⚙️
🔍 Before You BeginWhat you will need: An active phone number on the Business Line service planSee Change Service Plan 🛠️ More than 1 user on your accountSee Add a Team User 🛠️ What are Groups u...
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Groups (Simultaneous Ring) Overview 📖
💡What is it?Groups allow you to forward incoming calls to multiple users at the same time. The first user to answer the call must then press one to receive the call and stop the ringing on other us...
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Text Messaging Cost 📖
💡 What is it?Text Messaging is an optional feature that can be activated on eligible local phone numbers for an additional monthly fee.The cost of text messaging is separate from your phone number ...
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Manage Call Recordings ⚙️
🔍 Before You BeginWhat you will need: An active phone number on the Business Line plan▶️ See Change Service Plan ⚙️ Admin user access to turn Call Recording on or off Admin or Basic user access t...