Jeremy Watkin
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Recent activity by Jeremy Watkin-
Thus far outbound text messaging is still working for unregistered numbers. It appears that the February 1 deadline may be extended but we're still awaiting official word from our carriers.
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Hi Vook, thank you for your suggestions and for your explanation as to why they are important. For options 1 and 2 we can definitely consider these.I will say that for #3 we just developed an inter...
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Hi All, here's the updated email we're sending to customers right now. We had hoped for better news and are still actively working daily to have a solution for all customers. Hi, It’s been about tw...
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Hi Navdeep Kumar, can you give me an idea of website where you are running into this error? We know that WhatsApp no longer accepts landline/VoIP numbers and imposes a 2-3 month delay after porting...
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Hi Navdeep Kumar, thank you for the suggestions. I'm interested to hear if this would be valuable to other customers.
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Hey Rob Brody, we've definitely had some positive movement but still have some obstacles we're working through. I'm preparing another update to customers but still trying to nail down a couple of t...
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Hi Sergey, I just checked in on your ticket and it sounds like it's working better for you now? Let us know if you have any further issues.
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Hi Katrina, apologies for the delay. I see that our team was able to respond to you. Let us know if you have any further issues.
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Hi Luz R, so sorry your having trouble porting your number away. I've confirmed your number is set to port tomorrow but if you need any further help from us, please let me know.
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Hey Derick, Thank you for your post. I see that one of my colleagues is working with you on your port out. In general, your number is with what we call an "offnet" carrier so your information to po...