Jeremy Watkin
- Total activity 1112
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Comments
Recent activity by Jeremy Watkin-
Hi andrew703, thank you for alerting us to this. In looking at your case, it seems like there may be a bug at work with transfer lock removal and port outs. In all honesty I wouldn't think there sh...
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Hi Sukhpal Singh. I see your ticket and will respond now. It looks like there's a bug in our system causing this.
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Hi Nina, thank you for alerting us to the issue. We're a bit backlogged right now but I think a member of our team was able to connect with you this morning.
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Hey Nickboxer, I just responded to your support ticket. In general, there could be a few things at work here: It's possible we share a carrier with your previous carrier and they may not have dete...
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Hi Cynthiag9, keep in mind that our support hours are Monday - Friday from 6 am to 6 pm Pacific Time. I see you wrote in on Saturday. That said, we've routed your question over to our sales team an...
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Hi Irving Herrera, a member of our support team will be reaching out to you today.
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Hi Karina Matsumoto, thank you for reaching out. I've pushed your order along. In the future, be sure to watch for emails asking for you to verify your account. There's a chance it was caught in yo...
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Roxanne Cumpian a member of our team wrote back to your ticket about an hour ago. I've asked them to try giving you a call to see if we can help.
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Hey Schelsko, Thanks for reaching out in the community. I just responded to your ticket. As a public comment I will say that if you order a number that says "Get it now" you should be able to initi...
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Hi Mor, apologies for the slow email response. I've just ensured that your ticket is responded to.