When forwarding to an International Number, make sure that the number is formatted correctly. When a US or Canada number is entered as the forwarding number, it will automatically be formatted as (555) 555-5555 and limit you to 10 characters. Note the use of parenthesis.
With International numbers, there is no need for parentheses. For example, if you are forwarding to a number in the UK with country code 44, it will need to be entered starting with a "+" symbol followed by the digits with no spaces. This will also allow you to exceed 10 characters. Here's an example:
+445555555555
While our system will allow you to enter an international number, the forwarding will not work until you contact customer support to enable international calling. Be sure to include both your number and the international number you are forwarding calls to and we will respond as quickly as possible.
If you have questions about our international calling rates, this article can help.
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