Oh no! We're sorry you didn't receive our initial validation message regarding your number purchase. You really wanted that snazzy new number, but didn't check your email for a few days, and when you came back, the link in your "VALIDATION REQUIRED" email had expired. Or perhaps you entered the wrong email address and never received the email.
Not to worry! You can always contact customer support to confirm you still want the number, and we'll be happy to validate the purchase for you. If you entered the wrong email address or misspelled your email address, we'll ask to verify a few pieces of information on your account but can help you sort that out as well.