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Text Messaging Overview 📖

  • Updated
In this article:

    💡 What is it?

    Text Messaging allows customers to send and receive personal SMS conversations using eligible local NumberBarn phone numbers through the NumberBarn mobile app.

    NumberBarn text messaging is classified as Person to Person (P2P) messaging by wireless carriers and is intended for individual, personal conversations only. Business texting, marketing campaigns, automated messaging, and mass communications are not supported.

    ⚙️ How it works 

    Activation and Availability

    Text messaging can be activated on eligible local phone numbers for an additional $1 per month, per number.

    Activation   Availablity

    After activation is requested, messaging typically becomes available within:

    • 5 to 7 business days for most U.S. carriers
    • Longer timeframes for some Canadian, Puerto Rican, and smaller carriers
    		  

    Text messaging is available on supported NumberBarn plans.

    • Must be activated separately for each phone number.
    ▶️ See Activate Text Messaging ⚙️    

    Sending and Receiving Messages

    All message conversations take place through the NumberBarn mobile app. Messages are organized by conversation, making it easy to review message history with individual contacts.

    Mobile App   Web Browser
    • Send SMS text messages
    • Receive SMS text messages
    • View conversations in a single message inbox
    • Manage multiple phone numbers from one account
    		  
    • View messages 
    • Sort by phone number

    Notifications Types

    NumberBarn supports the following notification methods:

    Push Notification

    		  

    App Icon Badge

    Displays a notification on your device’s lock screen or notification center when a new text message arrives. Available on Apple and Android devices.

    ▶️ Enable Push Notifications on Mobile App ⚙️

    		   Displays the number of unread messages on the NumberBarn app icon. Available on supported Android devices.
         

    In-App Badge

    		  

    Email Notification
    Displays an unread message indicator within the NumberBarn app. Available on Apple and Android devices.  

    Sends a copy of incoming text messages to up to two email addresses.

    ▶️ Manage Email Notifications for Text Messages ⚙️

    P2P Messaging Requirements

    NumberBarn messaging is approved for personal use under carrier P2P messaging requirements.

    Supported use cases include ⤵️   Not supported ⤵️
    • Personal conversations
    • Family communications
    • Friend to friend messaging
    • Individual one to one texting
    		  
    • Business communications
    • Marketing messages
    • Promotional campaigns
    • Automated messaging
    • Bulk texting
    • Mass notifications
    • Solicitation or spam

    Businesses that require text messaging should use a dedicated business messaging solution.

    ▶️ See Business Text Messaging with String
     
     
     

    Supported Phone Numbers

    Supported ⤵️   Not Supported ⤵️   NumberBarn cannot:
    • Local NumberBarn phone numbers
    		  
    • Toll-free numbers
    • International numbers
    		  
    • Send text messages to international phone numbers
    • Receive text messages from international phone numbers

    Messages can only be exchanged with supported U.S. and Canadian telephone numbers.
       
       
     

    📌 Things to Know 

    Messaging Limits

    To prevent spam and maintain carrier compliance, reasonable usage limits apply.

    Limits may include:

    • Messages sent per minute
    • Messages sent per day
    • Unique recipients contacted per day

    Accounts that exceed normal personal texting behavior may be temporarily restricted from sending messages.

    MMS Support

    Multimedia Messaging Service (MMS) support is limited.

    • Attachments must be under 2 MB
    • Delivery is not guaranteed
    • Some carriers may not support all attachment types

    One Active Messaging Device

    To comply with carrier requirements, only one mobile device can actively send messages from a NumberBarn phone number at a time.

    • If multiple devices are signed into the same account, users may be prompted to verify which device is actively sending messages.

    Verification Codes and Short Code Messages

    NumberBarn numbers are classified as wireline numbers, not wireless numbers. Because of this, some banks, websites, apps, and other services may not send verification codes, two factor authentication (2FA) messages, or short code messages to your NumberBarn number.

    • Support varies by company and can change at any time based on the sender’s policies.

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