In this article:

🔍 Before You Begin

What you will need:

1. More than 1 user on your account
   • See Add a Team User 🛠️
2. Have admin user access on the NumberBarn account

Why change a User Role?

• Upgrading a Team User to an Admin user permissions
• or downgrade an Admin user to a Basic User

User Permissions

	Admin	Basic
Edit contact & billing info	✓
Add & manage numbers	✓
Add & manage users	✓
Add & manage feature settings	✓
Edit individual user settings	✓	✓
Place & receive calls	✓	✓
Access voicemail	✓	✓
Send & receive text	✓	✓
Mobile app access	✓	✓

• See Team User Overview 📄 for full permissions breakdown

📋 Steps

Change User Role

1	Login to your account
2	Select Account icon from navigation bar
3	Select Users from the dropdown menu
4	Click on the User you want to edit
5	Click on the Role drowpdown and select Admin or User (for basic)
6	Scroll down and click Save

✅ What's Next

1. The Team User's new role will be reflected in the User page

2. The User's access will immediately be changed and reflected in their NumberBarn account control panel