This article applies equally to NumberBarn and NumberGarage. Our numbers are classified as “wireline“. There is nothing NumberBarn can do to change this regulatory (FCC) classification.
Many businesses, banks, other financial institutions and social media platforms require verification of accounts through a user's “wireless” number. They may not support sending notifications to a “wireline” number. You’ll want to check with that organization about their messaging to make sure that a number with NumberBarn can work for you.
We cannot guarantee that a text message authorization will arrive through your NumberBarn number.
If you plan to set up your number with NumberBarn to use with a notification service, check with that company first to verify they can send to landline/wireline numbers.
Here is a short list of companies we have tested on our end that can or cannot send SMS to a NumberBarn number.
Yes, SMS is supported on NumberBarn numbers via these platforms:
|Bank of America||Bank of America may require a mobile number for certain types of alerts. Please check with their support to verify. We've also found that some customers are able to instead have 2FA messages sent to email in the event that they cannot receive the text messages.|
|We've had reports of not receiving messages from Facebook and discovered there was an issue on Facebook's end where messages at times are not delivered but there are no system errors to account for the failures. If you're trying to receive a message from Facebook, please contact Facebook support for assistance.|
|We've had some issues with customers connecting from Canada.|
No, SMS is not supported on NumberBarn numbers via these platforms:
|Airbnb||You must enter a wireless number in your profile. Wireline are not accepted.|
Apple Business Manager
|Microsoft||Including Hotmail, Azure, Office365, Skype, and other Microsoft services|
|Venmo||An account must be tied to a mobile/wireless device and number.|
|Viber||Viber halted the use of virtual/VoIP numbers for activations as an anti-spam measure.|
|Whatsapp officially does not support VoIP numbers. We have found that some of our numbers work with Whatsapp but most don't. Whatsapp does allow you to receive a code via call instead of text. Learn more in this article.|
NOTE: Always check with the company first to verify as settings above can change at any time. NumberBarn is not held responsible for changes made by another company on their system.
If you find that SMS does or doesn't work on any of these services, please contact customer support or leave us a comment below. We do our best to periodically test these sites to keep this information as current as possible.
Can I receive 2FA text messages from shortcode numbers?
In general, you will find that some of the companies above send their text messages from shortcode numbers. This should work as long as the company is alright with sending text messages to a wireline telephone number. If you find that you do or don't receive messages from a particular company to your NumberBarn or NumberGarage number, please let us know. We're always looking to keep this documentation as up-to-date as possible.
What other options do I have if text messages cannot be sent to my NumberBarn number?
You have a couple of additional options to explore.
- If you have a separate mobile/wireless number, try using that instead of your NumberBarn number.
- Some institutions will also give you the option to send login codes via email instead of SMS. Try that.
If you run into a situation where you are not receiving codes and believe that you should, Contact Customer Support. Perhaps you have been able to receive the text messages in the past and that suddenly stopped. We may be able to work with our carrier(s) to update the provisioning on your number to get these text messages to work again.
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