🔍 Before You Begin
What you will need:
- Access to your NumberBarn account
- A number on the Park plan (billing period changes are only available for the Park plan)
What is the billing period used for?
Your billing period determines whether you are billed monthly or annually for your Park plan. Switching to annual billing locks in a lower effective rate ($35.88/year vs. $2.99/month).
Note: Annual billing is available for the Park plan only. It is not available on Forward, Unlimited, or Business Line plans.
If you'd like to change your billing date rather than your billing period, contact our support team.
📋 Steps
Find Your Current Billing Period
| 1 | Login to your account | ||
| 2 | Select Numbers | ||
| 3 | Locate the price in the top right of your number — it will show $2.99/mo (Monthly) or Annual |
Change Your Billing Period
| 1 | Login to your account | ||
| 2 | Select Numbers from the navigation bar | ||
| 3 | Click on your number | ||
| 4 | Click the Options tab | ||
| 5 | Click Change Billing Period | ||
| 6 | Select your preferred billing period | ||
| 7 | Click the Change Billing Period button | ➡️ Your billing period is updated. See below for how credits and fees are applied when switching. |
✅ What's Next
Switching from Annual to Monthly: A prorated credit will be applied for unused time from your annual payment. If you ported your number in on the Annual plan (which waived the $5 port-in fee), a $5 downgrade fee will be charged when switching to Monthly.
Switching from Monthly to Annual: You will be billed for a full year at the end of your current monthly period. If you ported your number in, contact support to apply a credit for the port-in fee.
Annual billing option when porting in: When porting a number in, you can select the Annual Park plan, which waives the $5 port-in fee.
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